At Swan we take reports of damp and mould very seriously. If you spot signs of damp or mould in your home, please report it to us immediately, even if the problem is only small, by contacting Axis – Call: 0800 783 2768 | Text: 07786 205 096 | E mail: For more information on damp, mould and condensation please visit our website:

Welcome to Count Me In -
Swan’s new online hub for residents.

Join in, share your views and let us know what matters to you.

Using surveys, online polls and questionnaires, Count Me In gives you the chance to get involved and help shape the services we provide you.

To get started, select from the links below.

© Copyright 2023 Swan Housing Association. All rights reserved.

0300 303 2500

Company no. 28496R. VAT No. 713 9515 35. Registered address: Sanctuary House, Chamber Court, Castle Street Worcester, Worcestershire WR1 3ZQ. Regulated by: Regulator of Social Housing. Authorised and regulated by the Financial Conduct Authority.

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